Convert More with Shopify CRO by Digiboys today
Build your marketable audience
A direct line of communication with your customers and prospects can be your business’s most valuable asset. Our expertly-curated Shopify CRO strategy starts here.
At Digiboys, we use a holistic approach to Shopify conversion rate optimization (CRO) that covers every key touchpoint on your site along the customer journey. We focus on quantity & quality. We implement data-driven tactics to not only grow your opt-in customer list, but also segment it for optimal results.
Expand & sustain brand awareness
We take your users on a journey, filled with trust builders, feature highlights, and other relevant messaging. Your users become more engaged, more brand loyal, and more inclined to purchase your products/services again and again.
Digiboys will increase your reach using email, SMS, Messenger and more. Consistency is key. We send the right message at the right time to the right audience.
Exceed your goals with messaging that converts
Turn prospects to customers. Customers to frequent purchasers. It’s not just about opens & clicks. We focus on your business’s goals, be it lead generation, ecommerce sales, generating reviews, or user engagement.
Our process is tested & proven. We maximize value by using marketing automation, behavioral targeting, and personalized messaging.
Everything it takes to get the best conversion rates
Turn more visitors into customers by growing your marketable audience.
Custom Email Templates
Elevate your brand with beautifully crafted emails that you can re-use.
Automated Email Flows
Curated user journeys that build trust and lead to action.
Email Campaign Blasts
Bring customers back and generate more repeat purchases.
Custom Email Templates
Group customers for more opens, clicks and conversions.
Constantly improve with routine data-driven experiments.
SMS & Messenger
Connect with users where they are most likely to engage.
Create a predictable source of revenue with consistent communication.
Get more messages seen by monitoring & resolving deliverability issues.
Questions to Ask When Hiring a Shopify CRO Agency
What’s the difference between Shopify CRO services and email marketing services?
Shopify CRO, or Shopify Conversion Rate Optimization, is the practice of improving the probability of site visitors taking desired actions (i.e. conversions). Today, email marketing is the biggest aspect of CRO, alongside other conversational marketing channels such as Messenger, SMS, Interactive Video, and more. These tools, which have been gaining steady market acceptance, all work to increase engagement and drive sales. Many email marketing agency services just provide you with the email creation and standardized sending. At Digiboys, we use a holistic approach to CRO that covers every key touchpoint on your site along the customer journey. This includes high-level strategy, content creation, and full campaign build-outs to grow your list while increasing your revenue and converting more site visitors.
Do you provide CRO and email marketing for ecommerce?
Yes! Digiboys is an expert in Shopify CRO & email marketing for ecommerce websites. We will work to build the right strategy for your business; using a lifecycle marketing approach to increase your revenue and convert more customers by driving repeat purchases & brand loyalty. Ecommerce has the advantage of generating results quickly — large ecommerce brands with returning customers can see sales within hours or minutes of an email campaign blast. Some popular ecommerce CRO tactics we implement to achieve this include abandoned cart flows, post-purchase flows, seasonal promotions, birthday or special event rewards, and loyalty programs to improve customer retention.
Do you provide CRO and email marketing for B2B or lead generation businesses?
Yes! Digiboys provides comprehensive Shopify CRO and email marketing services for B2B and lead generation businesses. Across the board, we use behavioral marketing strategies to present the right recipients with the right messages, at exactly the right time. Depending on what your goals are, email marketing can be used to generate new leads, encourage referrals and reviews, or simply to keep in touch with your current email list. Sending valuable content to your list through well-timed emails is a great way to show you care and to build personal relationships with each of your recipients.
Do you provide outbound cold email marketing services?
Some email acquisition companies use outbound emails, or cold email marketing, for lead generation in which they buy email lists to send your campaigns to. Our Shopify CRO services are built around converting your existing website traffic, and increasing overall engagement across your email list through inbound, opt-in email marketing. We do so by utilizing your current email list, as well as employing list growth tactics, to grow and maintain a healthy list of email recipients who are actively engaged with your brand, and encouraged to make repeat purchases or requests for service. We believe that inbound email marketing offers the highest level of return for our clients, and gives your messages the best chance of being delivered successfully and avoiding the spam folder.
What ESPs do you work with?
Digiboys has partnered with a number of leading email service providers (ESPs) to give our clients the best possible service when it comes to email marketing. Currently, we are certified partners with Shopify. Don’t see your preferred ESP on the list? We can still work in a variety of different email platforms which are enabled for automation & campaign blasts! Feel free to reach out to us directly to inquire about your specific needs. It’s important to understand that an ESP is just a tool; it’s all about how you use it. Many small businesses believe that just because they have MailChimp, or have the Klaviyo app installed to their Shopify site, that they are doing email marketing. While it may be technically true, it’s a far cry from executing an effective and thoughtful email marketing strategy.
Our clients retain full ownership of their ESP account and the work we provide with them. You keep it even if you discontinue services with us.
What key metrics will you use to measure the success of your CRO efforts?
At Digiboys, we look at both the native reporting within your ESP as well as data in Google Analytics to track the performance of our campaigns. When evaluating growth, we will track your total list size and compare new subscriber rates to unsubscribes. In terms of engagement, we will look at your click-through-rate (CTR), clicks, and opens to see how our campaigns are performing.
For ecommerce, additional KPIs will be revenue from email marketing, average order value, and repeat purchases. And for Lead Generation, we will also look to leads, closed won, and returning customers as our key metrics.
Depending on your business goals, we can also generate and track metrics such as reviews, referrals, and survey completions. These goals will be included in your reports and reviewed with you by your dedicated Shopify CRO specialist.
How do you grow my marketable audience list?
Your marketable audience list can be a business’s most profitable owned media channel. This includes your email list (most common), opted-in SMS customers, Messenger contacts, and users eligible to receive push notifications.
With the right utilization, your marketable audience can be your lifeline. Earn consistent revenue month-over-month through proven marketing efforts focused on your most engaged customers. At Digiboys, we employ the use of a number of different list growth strategies to increase your marketable audience, such as pop-ups, exit intent offers, embedded forms, and more.
We continuously test these solutions and follow industry best-practices to ensure optimal results.
Is email marketing still relevant?
The short answer here is a resounding ‘yes’! Email marketing delivers the highest ROI among some of the top marketing channels such as social, paid search, and affiliate marketing. There is a common misconception that just because email marketing has been around for a while that it is outdated, and irrelevant – but that is simply not the case. In fact, when done right, email marketing is much more than simply generating new sales and leads – it becomes a tool for generating a return on all of your marketing efforts, and building meaningful relationships with your customers. On average email marketing yields a R400 return for every R10 you spend. This goes to show you that email marketing is still an incredibly lucrative opportunity for those looking to grow their presence online.